No-Fly Item - What it means:
There are certain items and materials that are not allowed by The International Civil Aviation Organization (ICAO) and Department of Transportation (DOT) to ship via air shipments. A typical reason for this is a low flashpoint of the material being shipping. For example, the Body Spray Base cannot ship via Air Shipment (Next Day Air, 2nd Day Air, 3 Day Select). Other items have a shipment weight limitation. For example, Sodium Hydroxide (Lye) must be shipped in 5lb increments per package and cannot be shipped via Air Shipments. These items are only allowed to ship via Ground UPS on our site to be compliant with such regulations.
Automatic Restriction Logic
We have implemented smart logic on this website which automatically enforces the regulations and/or limits of certain products. For Instance, if a product has a per package limit of pounds and you exceed that limit you will see a message during checkout and the cart will not allow you to proceed until the amount is corrected. It will give you the option for "Pickup@Warehouse" if you are local to us. If you add an item to the cart that is a No-Fly Item, the only options for shipping that will be available to you will be UPS Ground or "Pickup@Warehouse". The process is automatic and no action is required on your part.
Automatic Restriction Samples
How do I know if my item is a No-Fly Item?
If a product has shipping restrictions you will see the "No-Fly Item" Icon on the product description page.
What if my order has mixed items, Reglar and No-Fly Items?
Not a problem at all. Your order may contain a mix of regular items and No-Fly Items. In this case the only shipping method that you would have available is UPS Ground. If you wanted to ship your order via and expedited method like 2nd Day air, you would have to place two orders one with regular items and the second order with you No-Fly Item and ship them accordingly.
What if I need more than 5lbs of Sodium Hydroxide(Lye)?
Multiple orders must be placed each containing no more than 5lbs of Sodium Hydroxide. We will ship each order separately to comply with regulation. If you will be picking up your order the cart will allow you to add as much as you need as long as you select "Pick@Warehouse" as your shipping method.
What if I really need a No-Fly Item the next day?
"Pickup&Warehouse" will be your only option. We must abide by all regulation and restrictions. Let's keep air travel safe for everyone.